BFD Education Practice Endorsement Program
Recognising Excellence in Medicare Compliance and Clinical Governance
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Medicare Compliance Audit Services
Medicare compliance is not optional. It is fundamental to safe, ethical, and sustainable clinical practice.
The BFD Education Practice Endorsement Program formally recognises GP clinics that demonstrate a high standard of compliance, governance, and commitment to accurate Medicare billing.
An Endorsed GP Clinic reflects a practice that has invested in structured education, embedded compliant processes, and actively supports clinicians to bill accurately while focusing on patient care.
Medicare Compliance Audit Services
What Is a BFD Education Endorsed GP Clinic?
A BFD Education Endorsed GP Clinic is a practice that has completed a minimum of 12 hours of in‑practice MBS education delivered by BFD Education and has met the endorsement criteria outlined below.
Endorsement is a visible mark of quality and assurance, supported by BFD Education — leaders in MBS compliance education in Australia. It confirms that the practice has taken meaningful steps to reduce risk, strengthen governance, and promote consistent, compliant Medicare claiming.
Medicare Compliance Audit Services
Why Practice Endorsement Matters
Attracting and Retaining Clinicians
GPs, registrars, nurse practitioners, and allied health professionals are increasingly conscious of Medicare risk. Endorsement signals that your clinic:
- Takes compliance seriously
- Provides education and structured support
- Protects clinicians from avoidable audits and repayments
This positions your practice as a desirable place to work for clinicians who value professionalism, support, and governance.
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Improving Billing Accuracy and Financial Sustainability
Endorsed practices benefit from improved billing accuracy and consistency across clinicians. This typically results in:
- Fewer rejected and unpaid claims
- Reduced billing variation between clinicians
- Greater confidence in item selection and documentation
Accurate Medicare billing protects both clinician income and practice revenue while reducing avoidable compliance exposure.
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Creating a Culture of Compliance
Practice endorsement supports a shift away from ad‑hoc billing decisions toward a structured, consistent approach. Clinics develop:
- Clear billing processes
- Stronger collaboration between clinicians and practice managers
- Greater awareness of individual and shared responsibility
This culture reduces long‑term risk in an increasingly audited Medicare environment.
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Supporting High‑Quality Patient Care
When clinicians understand billing requirements, patient care improves through:
- More consistent documentation
- Appropriate use of chronic disease and mental health items
- Safer and more structured care planning
Compliance supports good medicine.
Medicare Compliance Audit Services
Endorsement Requirements
To qualify as a BFD Education Endorsed GP Clinic, the practice must meet the following criteria.
MBS Education
- Completion of at least 12 hours of BFD Education MBS education, delivered on‑site within the practice
- Participation by clinicians and relevant practice team members
- Evidence of additional MBS education activities undertaken within the practice, beyond the BFD Private Practice Workshops
Medicare Compliance Audit Services
Billing Review and Practice Audit
A structured billing review is conducted in collaboration with the Practice Manager and includes the following components.
MBS Education
- A one‑month audit of rejected or unpaid claims
- Review of reasons for rejection
- Assessment of follow‑up processes
- Evidence of successful resubmission and payment
This process evaluates how effectively the practice identifies, manages, and resolves Medicare claiming issues.
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Clinical Documentation Assessment
Submission of the following MBS items for audit, assessed against current Medicare requirements:
- Four GP Chronic Condition Management Plans (GPCCMPs)
- Four Home Visit items (HA)
- Four Mental Health Treatment Plans (MHTPs)
Dates and clinicians are selected by the auditor to ensure consistency and accuracy across the practice.
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Governance and Systems Review
- Review of internal billing and compliance processes
- Assessment of practice manager oversight mechanisms
- Confirmation that education is communicated and embedded across the practice
Medicare Compliance Audit Services
What Endorsed Practices Receive
Endorsed practices receive formal recognition as a BFD Education Endorsed GP Clinic, including:
- Certificate of Practice Endorsement
- Digital endorsement badge for use in recruitment and marketing materials
- A summary report outlining strengths and opportunities for improvement
- Guidance to support maintenance of endorsement standards
The endorsement process is structured to be practical, supportive, and constructive.
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Maintaining Endorsement: Beyond Education
Practices that have completed endorsement may choose to engage in ongoing MBS Billing Reviews. These reviews support:
- Continued compliance as MBS rules evolve
- Safe onboarding of new clinicians
- Reinforcement of education into daily billing practice
- Maintenance of endorsement standards
These services build on workshop learning and are tailored to the practice’s size and structure.
Medicare Compliance Audit Services
Is Practice Endorsement Right for Your Clinic?
The Practice Endorsement Program is suited to clinics that:
- Prioritise compliance and governance
- Actively recruit and retain high‑quality clinicians
- Accept responsibility for Medicare risk management
- Want systems that protect clinicians, patients, and the business
These services build on workshop learning and are tailored to the practice’s size and structure.
Medicare Compliance Audit Services
Enquire About Practice Endorsement
To discuss eligibility and process, contact BFD Education.
Delivery: Australia‑wide
Our team will assess your clinic’s readiness and guide you through the endorsement pathway.
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Voice of Impact
Hear from health professionals we’ve supported at every stage of their journey.
"Eye-opening workshop! Feel very empowered to deliver better care to patients and to bill properly."
"Basically, this workshop is an eye-opener for me. I learned a lot of valuable information and important tricks about billing. I now know how much I’m underbilling and how to bill smartly within the regulations of MBS."
"Excellent overview of billing, lots of practical and useful ideas to take back."
"As a Practice Nurse, I went along thinking this may not be relevant to me in some areas. I was pleasantly surprised at all the information I gained. I now look at MBS item numbers in a whole different light! It was a very informative workshop."
"Comprehensive coverage of most areas of GP billing. Excellent value."
"I loved the practice on identifying which item numbers might be useful for the example patients. Actually getting us to write it down was really helpful. Also loved hearing from the presenters how they implement the ideas in their daily practice."
"Very informative, with so much relevant and useful information that will help me practice better ways."
"It encourages us to do the right things and provides tips on how to do it."
"Good understanding and updates about MBS. I learned a lot of new information that I really should know but didn’t."
"Engaging content, great food at the conference venue, and amazing resources provided."
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